A MESSAGE TO OUR GUESTS

The Team at Clique Hotels and Resorts would like to address the current situation with Covid-19.

As we all continue to adjust our behavior, I wanted to put your mind at ease and advise you of the additional health and safety measures we’re taking to help keep our guests and employees safe:

• All Housekeeping staff continue to service and clean/sanitize guestrooms each day.
• All “high-touch” areas continue to be treated with additional disinfectant/sanitizer on a regular basis (public door handles, etc). As per the recommendation by Alberta Health Services, our swimming pool and hot tub have been closed until further notice.
• Staff have been trained in preventing the spread of Covid-19 and we will continue to ensure that hygiene and cleanliness remain our top priority throughout every facet of our operation.

In addition to the above, we remain available to answer any specific questions you may have. Once again, thank you for your business

Kind Regards,
Clique Hotels & Resorts

Clique Hotels & Resorts is following all public health rules and restrictions. We are updated by the minute, and act immediately on all changing situations. For current rules and restrictions please visit
For Alberta - https://bit.ly/2x4Xq63

NON-REFUNDABLE CANCELLATION POLICY FOR RESERVATIONS STAYING BEFORE JULY 21, 2020
Booked at www.clique.ca or any of our hotels and resort web pages.
As of June 16, 2020, all prepaid non-refundable reservations originating from guests who reside outside of Canada booked before March 16, 2020 and scheduled to stay before July 21, 2020 will be honoured:

a) Full refund for any cancelled reservation. The refund might take up to 30 days to process.
b) 125% of any credit from pre-payments to be applied to another stay prior to July 31, 2021. The 125% of credit is for the dollar amount, and it can be applied to any available rates throughout the year.

To cancel or rebook your reservation, contact front desk team at the hotel that you booked with.

Booked through 3rd party Online Travel Agents (OTA) - Expedia, Booking.com, etc.
As of June 16, 2020, all prepaid non-refundable reservations originating from guests who reside outside of Canada booked before March 16, 2020 and scheduled to stay before July 21, 2020 will be honoured full refund for any cancelled reservation. To cancel your reservation, contact your online travel agency directly.

Questions about an existing reservation?
• If you have booked a reservation through an online provider or travel agency, please contact your travel professional for assistance.
• If you have existing reservations for a group program, we recommend that you contact your event planner for information about your meeting.
• If you are attending a social event or wedding, please contact the bride/groom or event organizer for instructions.

New Clique Confident Cancellation Policy is in Effect
You can now book your stay with the reassurance that it is 100% fully refundable for stays prior to December 23rd, 2020. Reservations may be made online at www.clique.ca, your hotel's website or by contacting our reservations team at the hotel you would like to stay at.

CLIQUE HOTELS & RESORTS

address

Head Office
Unit 206, 1001 6th Avenue
Canmore, AB T1W 3L8

phone

1 (877) 734-3187
(403) 609-3000

email

info@clique.ca

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