Apply Today to become part of the StoneRidge Mountain Resort Team!
The Stoneridge Mountain Resort offers a fun and rewarding work environment with opportunities for advancement. We offer a comprehensive Medical / Dental plan, subsidized staff housing, team building activities, associate rates at other Clique hotels and above average wages.
Front Desk Guest Service Agents $12.50 - $15.00 / Hour Depending on experience
Must be well groomed, have a positive personality and like working with the public. Previous experience with Room Master and previous front desk experience considered an asset.
Specific Skills: Register arriving guests and assign rooms, Process group arrivals and departures, Take, cancel and change room reservations, Process telephone calls, Provide information on hotel facilities and services, Provide general information about points of interest in the area, Provide information about services available in the community, Arrange services required for guests with special needs, Secure guests' valuables, Process wake-up calls, Store and retrieve luggage, Investigate and resolve complaints and claims, Exchange foreign currency, Process guests' departures, calculate charges and receive payments, Balance cash and complete balance sheets, cash reports and related forms, Customer service oriented, Follow emergency and safety procedures, Work with minimal supervision, Clerical duties (i.e. faxing, filing, photocopying)
To apply to join our Guest Services Team, please e-mail your resume and cover letter to Natasha@stoneridgeresort.ca